Wednesday, September 2, 2009

Sprint Smartphones Make Investigations More Efficient for US Investigations Services, Inc.

OVERLAND PARK, Kan.-- Smartphones have come a long way from sophisticated handsets with data, video, and voice built in. Today - among other functions – smartphones have become investigative tools as demonstrated by a unique relationship between Sprint (NYSE:S) and US Investigations Services, Inc. (USIS). The two companies have teamed up to develop smartphones and applications that help USIS conduct background investigations for the federal government.

USIS is the largest commercial provider of security investigation services to the federal government, a leading provider of global commercial employment and drug screening solutions, and a top provider of information services to the insurance industry.

Partnering with Sprint, USIS supplies its field staff with Treo™ PRO by Palm® smartphones as part of a program dubbed “iCompass” to increase efficiencies in coordinating case work in a real-time environment.

“Not only does the Treo PRO streamline the investigative work conducted on our current contracts, it lays the groundwork for future opportunities,” says USIS CEO Bill Mixon. “Functions like production control and master scheduling give USIS a tangible advantage when handling its varied contracts. This device provides a single interface for existing case management tools and is scalable for growth.”

John Dupree, vice president for enterprise and federal sales, Sprint, says, “With our business customers, it’s about more than phones. It’s about solutions and innovation. Sprint’s relationship with USIS is a showcase of this type of thinking. We’re pleased with what our two companies have come up with to help USIS conduct investigations more efficiently and with an eye toward cost savings.”

With more than 7,000 employees working in all 50 states, U.S. territories and overseas, USIS provides a wide range of comprehensive security-based training, screening, litigation support and information management solutions to government customers. The company leads the industry by investing in its workforce and providing employees with the advanced technology and new tools needed to improve performance, including fleet cars, global positioning systems and other productivity tools.

Sprint serves USIS through its newly formed Business Markets Group (BMG). Composed of more than 4,000 sales, support, marketing and operations personnel, Sprint's BMG is dedicated solely to enterprise, general business and public sector customers. BMG offers a unique combination of 3G and 4G technologies and applications, including integrated wireless-wireline services. The Sprint BMG unit delivers wireless, wireline and converged solutions for companies, drawing on the nation's most dependable 3G mobile broadband network*, 4G capabilities that are well ahead of Sprint's competition, the fastest national push-to-talk network**, and a comprehensive solutions portfolio of devices and applications.

For more information on Sprint business solutions, visit www.sprint.com/business or contact your Sprint account team.

*“Dependable” based on independent, third-party drive tests for 3G data connection success, session reliability and signal strength for the 50 most populous markets, January 2008 – February 2009. Not all services available on 3G and coverage may default to separate network when 3G unavailable.

**“Fastest” based on initial call set-up time.

ABOUT SPRINT NEXTEL

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving almost 49 million customers at the end of the second quarter of 2009; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The company’s customer-focused strategy has led to improved first call resolution and customer care satisfaction scores. For more information, visit www.sprint.com.

No comments:

Post a Comment