Monday, November 30, 2009

Statement regarding Satio™ and Aino™ in the United Kingdom

Aino Statement:

Sony Ericsson in the UK confirms that it is aware of a reported software issue regarding the Aino handset and using the touchscreen interface in particular. We are working as quickly as we can to solve it. Aino is still on sale in the UK and this issue affects only a very small number of handsets.

Satio Statement:

Sony Ericsson confirms that it has been made aware that a small number of consumers have experienced software issues with its Satio handset when using certain applications. Carphone Warehouse and Phones 4u have temporarily removed the handset from sale to ensure that future customers do not have an adverse experience. Satio is still on sale with Vodafone, Orange, T-Mobile, 3 and O2 in the UK, but Sony Ericsson is giving this matter its utmost priority and is working toward solving it as soon as possible.

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